In recent years, social experiment became more and more popular. The reason? I do not exactly see the full picture, but I believe part of the reason is the technology revolution. Nowadays, it is so easy to capture human behaviors and attract great amount of attention not only in the physical world or in traditional media (i.e. TV programming, radio and newspaper), but, more importantly, also online, such as YouTube and other social media. Once a social experiment goes viral–because people like to see how others behave and how surprisingly some of the results are, more will start to come out of no where, either for scientific purpose or personal enjoyment.
Today, I discovered a so called social experiment that was published on YouTube at the end of last year. It is called “Beldent Almost identical”. The reason I used the phrase ‘so called’ is because it is an advertisement masked with a layer of social experiment over it. Technically, it is a social experiment; however, the nature of the experiment is purely designed to provide the most benefit for Beldent, the company that lead the experiment. It is genius and is one of the best ways to market a product or service.
The video started with some background information and explanation of why they decided to do this experiment. Their reason of creating this social experiment is to reveal the truth to the social stigma associated with chewing gum.
You may know that chewing gum under certain contexts indicates that you are being disrespectable, or careless; this is especially ‘chew’ when you are in a serious conversation, presentation, ceremony, or some sort of formal events. It is quite similar to a dress code, where t-shirt is not quite appropriate for a formal event. So gum=t-shirt. Recently, Obama chewed gum at the D-Day Ceremony and got criticized quite harshly.
Fun Fact: The Singapore government outlawed chewing gum in 1992 because it was becoming a danger when it was wedged in the sliding doors of underground trains. However, in 2002 the government allowed sugarless gum to be sold in pharmacies if a doctor or dentist prescribed it.
This video can definitely justify for being a social experiment, but when we dig deeper into the responses of the observers, we start to question the sincere-ness of this social experiment. Observers were invited to a contemporary art museum to watch several sets of twins who sat side by side with each other and the only difference between them is that one person is chewing and the other is siting there EMOTIONAL-LESS like a darn robot or a piece of wood. 73% of the 481 observer shown in the video correlates positive attributes to the person who was chewing gum.
Let’s think about this for a second. Even though only 73% of the observers favored the person chewing gum, the conclusion at the end of the video said, “They aren’t identical. The one chewing gum gives a better impression” where the last sentence was bolded to emphasize a point. Without a doubt, this statement is misleading.
Second, the set-up of the experiment AIMS to prove that gum is ‘not necessarily bad’. The twins were staged to sit side by side with no emotions on their face. However, by chewing gum, your facial muscle is moving–your jaw is moving. And the person who has a facial movement will very likely be considered as more lively, human-like, and friendly. It is obvious that people will correlate positive and fun attributes with a person with at least some motions (and thus, maybe emotions) than a person who sits there like a wax statue.
Conclusion
At the end of the day, the whole experiment was lead by Beldent. And the goal of this video was two-folded: 1) Gums are NOT BAD. In fact, they will get people to favor you more! And 2) Beldent gum is the best choice to achieve that, because guess who made the video?
This social experiment challenged people’s perspective on chewing gums and was quite interesting/unique; therefore, it created great popularity. As it became more popular, Beldent gained brand awareness and, thus, brand equity. At the end of the day, it is one smart marketing executioin, rather than an interesting social experiment.